FAQ's
Here are some questions customers ask us all the time, so they'll answer some of yours.
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What areas do you serve?
What areas do you serve?
We routinely serve Johnson City, Kingsport, Elizabethton, and other surrounding areas. We may offer extended service range for certain jobs.
How do I get a quote?
How do I get a quote?
We offer FREE quotes for all of our services here, or you can request one through email, phone call, or text message.
What services do you offer?
What services do you offer?
Our bread and butter is routine mowing, mulching, and shrub care, but we offer a wide range of services. Visit this page to see everything we offer.
What does mowing include?
What does mowing include?
Our mowing service includes weedeating, edging, and blowing in the price. We don't just "mow and go" like some other companies.
What height do you cut the grass?
What height do you cut the grass?
Our equipment can cut as low as 3" and as high as 6". Our default height is 4" which is ideal for most grass types in this area.
Can you mow it lower?
Can you mow it lower?
We strongly advise not mowing the grass lower than 4" as it stimulates faster growth to retaliate and tends to allow for more weeds to take place.
What's your minimum price?
What's your minimum price?
As of 2026, our base price starts out at $50 for the smallest of properties, and goes up from there. We may slighty increase our pricing year over year to account for higher fuel costs and inflation.
What mowing schedules do you offer?
What mowing schedules do you offer?
We offer routine lawn maintenance on weekly and bi-weekly schedules. We do accept one-time mowing requests if our schedule allows.
What happens if it's raining on my scheduled service day?
What happens if it's raining on my scheduled service day?
We are typically closed during inclement weather, but it depends on the severity of it. You can view our weather policy here.
When, where, and how do I pay?
When, where, and how do I pay?
We offer several flexible payment methods, both physical and digital. The default is auto billing via Stripe digital invoice, but we offer other popular options like Venmo, PayPal, and CashApp if need be. We also offer prepayment for mowing to save money, and we offer financing on jobs over $1,000.
Do you offer any type of subscriptions?
Do you offer any type of subscriptions?
Yes! We offer TurfWorks Premium as a paid membership which offers these benefits. We also offer lawn care subscription bundles for those who know the size of their lawn and know what they want.
What's the best way to contact you?
What's the best way to contact you?
Whatever works best for you! We check and respond to emails at turfworkslawnservices@gmail.com daily. For a quicker, more direct option, call or text (423) 707-8293 and follow the prompts. We will do our best to respond to you as soon as possible.
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